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NISCRAFT

Customer journey

From idea to launch, a clear and visible process.

At every stage you see what we will do, what we need from you, and which output we will deliver.

Tell us about your project
  • Weekly progress
  • Approved milestones
  • Post-launch support

Step by step

A nine-stage production process.

  1. 01

    Discovery & needs analysis

    We clarify goals, constraints, and success criteria together — discovery work visible in a real workspace.

    Deliverables

    • Discovery notes
    • Needs summary
    • Stakeholder map
    • Success criteria

    Decision points

    Estimated duration

    3–5 days

    Client approval point

    Scope direction

    What we need from you

    Goals, needs, existing materials

    What we do

    Discovery call, scope analysis

    Tools & collaboration

    • InInterview
    • BrBrief canvas
    • NoNotes
    Book a discovery call
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    02 Scope & proposal

  2. 02

    Scope & proposal

    We turn work packages, timeline, and investment into a written, reviewable proposal.

    Deliverables

    • Scope table
    • Phase plan
    • Investment summary
    • Kickoff checklist

    Decision points

    Estimated duration

    3–7 days

    Client approval point

    Contract / kickoff

    What we need from you

    Priorities, budget band, decision makers

    What we do

    Scope document, phase plan, proposal

    Tools & collaboration

    • ScScope sheet
    • PrProposal
    • TiTimeline
    Talk through the proposal
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    03 Research & strategy

  3. 03

    Research & strategy

    We study users, competitors, and product context — making risks and opportunities visible.

    Deliverables

    • Insight board
    • Competitor analysis
    • Risk list
    • Product brief

    Decision points

    Estimated duration

    1–2 weeks

    Client approval point

    Strategy direction

    What we need from you

    Business context, access, sample data

    What we do

    Insight summary, opportunity map

    Tools & collaboration

    • ReResearch board
    • AnAnalytics
    • FJFigJam
    See our research approach
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    04 Wireframes & flows

  4. 04

    Wireframes & flows

    We plan information architecture, sitemaps, and critical user flows at low fidelity — a real UX workspace, not finished UI.

    Deliverables

    • Information architecture

      Deliverable

      Content hierarchy and navigation skeleton.

      Approved
    • User flows

      Deliverable

      Happy-path and edge-case flow diagrams.

      In review
    • Low-fi wireframes

      Deliverable

      Desktop and mobile gray-box screens.

      Draft
    • Sitemap & nav map

      Deliverable

      Page map and menu depth.

      Approved

    Decision points

    Estimated duration

    1–2 weeks

    Client approval point

    IA approval

    Tools & collaboration

    • FgFigma
    • FJFigJam
    • MiMiro
    • WhWhimsical
    • NoNotion
    • Sticky notes

      Workspace

      Decisions and open questions on FigJam.

      Active
    • Review comments

      Workspace

      Stakeholder notes and alignment threads.

      In review
    Align on flows together
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    05 UI Design

  5. 05

    UI Design

    We unify visual language, components, responsive screens, and a clickable prototype into one design system — like opening a premium Figma project.

    Deliverables

    • Design System
    • Component Library
    • Responsive Screens
    • Interactive Prototype
    • Motion Specification
    • Accessibility Review
    • Developer Handoff

    Decision points

    Estimated duration

    2–4 weeks

    Client approval point

    Design approval

    Tools & collaboration

    • FgFigma
    • FJFigJam
    • NoNotion
    Talk through the design process
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    06 Software development

  6. 06

    Software development

    Scalable, testable code with weekly working builds and staging demos.

    Deliverables

    • Working build
    • API / integrations
    • Staging environment
    • Sprint demo

    Decision points

    Estimated duration

    Scope-based

    Client approval point

    Sprint acceptance

    What we need from you

    Content, accounts, integration access

    What we do

    Sprint demos, staging environment

    Tools & collaboration

    • NeNext.js
    • TyTypeScript
    • CICI
    • StStaging
    Discuss the build model
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    07 Testing & quality

  7. 07

    Testing & quality

    Functional, visual, device, and accessibility checks that protect release quality.

    Deliverables

    • Test report
    • Device matrix
    • A11y review
    • UAT summary

    Decision points

    Estimated duration

    3–10 days

    Client approval point

    Release approval

    What we need from you

    UAT scenarios and feedback

    What we do

    Test report, fix list

    Tools & collaboration

    • QAQA matrix
    • DeDevice lab
    • A1A11y audit
    Review the quality process
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    08 Launch

  8. 08

    Launch

    Deploy, domain/store process, and go-live checklist — taking the product live.

    Deliverables

    • Production deploy
    • Go-live checklist
    • Handoff notes
    • Monitoring

    Decision points

    Estimated duration

    2–5 days

    Client approval point

    Production cutover

    What we need from you

    Live accounts, DNS, store access

    What we do

    Live release, handoff notes

    Tools & collaboration

    • CICI/CD
    • DNDNS
    • ObObservability
    Plan the launch
    • Free discovery call
    • Response within one business day
    • No obligation quote

    Next step

    09 Care & growth

  9. 09

    Care & growth

    Measurement, care, and prioritized features that keep moving the product forward.

    Deliverables

    • Analytics board
    • Roadmap
    • Care plan
    • Improvement sprints

    Decision points

    Estimated duration

    Ongoing

    Client approval point

    Retainer / sprints

    What we need from you

    Metric priorities, backlog

    What we do

    Roadmap, care plan

    Tools & collaboration

    • AnAnalytics
    • RoRoadmap
    • ReRetainer
    Start a growth plan
    • Free discovery call
    • Response within one business day
    • No obligation quote

Trust

How we keep projects predictable.

  • 01

    Weekly updates

    Demos, backlog, and clear next steps.

  • 02

    Transparent planning

    Scope, risks, and priorities in writing.

  • 03

    Milestone approvals

    Conscious gates at every critical step.

  • 04

    Quality assurance

    QA, device, and accessibility checks.

  • 05

    Responsive development

    Mobile and desktop as delivery criteria.

  • 06

    Post-launch support

    Care, security, and growth options.

Lifecycle

The product journey at a glance.

01

Idea

02

Strategy

03

Design

04

Development

05

Launch

06

Optimization

Project deliverables

Concrete outputs in every phase.

From idea to launch, every stage becomes visible, measurable, and shippable output.

  • 01

    Documents

    Brief, scope, and decision log

    Delivered

  • 02

    Wireframes

    Flows and information architecture

    Delivered

  • 03

    UI Kit

    Components and design tokens

    Delivered

  • 04

    Prototype

    Clickable user journeys

    Delivered

  • 05

    Source code

    Clear ownership and handoff

    Delivered

  • 06

    Test reports

    QA findings and fixes

    Delivered

Technology

The ecosystem that carries the product.

Choices for performance, maintainability, and scale — not fashion.

  • Next.js
  • Flutter
  • Supabase
  • TypeScript
  • Node
  • PostgreSQL
  • Docker
  • Vercel

Ready to build your product?

A short discovery call to clarify scope and prepare a proposal.